Tonya Wilson
About Tonya Wilson
Tonya Wilson is a Customer Service Representative III with over a decade of experience in customer service across various industries, including cosmetics and telecommunications. She currently works at Berry Plastics, specializing in flexible packaging and personal care films.
Current Role at Berry Plastics
Tonya Wilson has been employed at Berry Plastics as a Customer Service Representative III since 2013. In this role, she specializes in flexible packaging and personal care films, providing support and solutions to clients in the packaging industry. Her extensive experience in customer service enhances her ability to address client needs effectively.
Previous Experience at Atlas Van Lines
Tonya Wilson worked at Atlas Van Lines as a Military Coordinator from 2011 to 2013. During her two years in this position, she was based in Evansville, Indiana. Her responsibilities included coordinating logistics and providing customer support for military relocations, contributing to her overall expertise in customer service.
Background in Customer Service
With over a decade of experience in customer service across various industries, Tonya Wilson has developed a strong foundation in client relations. Prior to her current role, she worked at Insight Communications as a Customer Service Representative III from 2007 to 2011 in New York, New York. This role further solidified her skills in handling customer inquiries and resolving issues.
Education and Training
Tonya Wilson completed her high school education at Carmel High School from 1994 to 1998. She furthered her education at Indiana University–Purdue University Indianapolis, where she studied Marketing, Management, and Business Management. This academic background supports her professional roles in customer service and management.
Career Transition from Skincare to Customer Service
Tonya Wilson transitioned from a managerial role in skincare and makeup to customer service in the packaging industry. She previously worked at Clinique as a Manager-Skincare and Makeup Expert from 1999 to 2007 in New York, New York. This shift allowed her to leverage her customer service skills in a new sector, enhancing her versatility in the workforce.