Michelle Charron
About Michelle Charron
Michelle Charron is a Chargé de comptes with over two decades of experience in customer service. She has a background in communication and political science, which supports her strong focus on customer satisfaction and solution finding.
Current Role at Bestar
Michelle Charron currently holds the position of Chargé de comptes at Bestar, a role she has occupied since 2019. In this capacity, she leverages her extensive experience in customer service to manage client accounts effectively. Her focus on customer satisfaction and solution finding is integral to her responsibilities, ensuring that client needs are met and expectations are exceeded.
Previous Experience at Bestar
Before her current role, Michelle Charron worked at Bestar as Représentant du service clientèle from 2005 to 2010. During her five years in this position, she developed a strong foundation in customer service, which has contributed to her ongoing success in account management. Her experience in Lac-Mégantic during this time provided her with valuable insights into customer needs and service delivery.
Career at Tafisa Canada
Michelle Charron served as Superviseur service clients at Tafisa Canada from 2010 to 2019. Over her nine years in this role, she honed her skills in customer service management, focusing on enhancing client satisfaction. Her leadership in this position allowed her to implement effective service strategies and foster strong relationships with clients.
Education and Expertise
Michelle Charron studied at Université Laval, where she completed a Majeure in Sciences politiques et gouvernement and a mineure in Communication from 2001 to 2004. This educational background in both communication and political science equips her with a diverse skill set, enhancing her capabilities in account management and customer relations.
Early Career at Carrefour jeunesse-emploi
Michelle Charron began her career as Coordonnatrice Place aux jeunes at Carrefour jeunesse-emploi, where she worked for seven months in 2004 to 2005. This early experience contributed to her understanding of youth engagement and community service, laying the groundwork for her future roles in customer service and account management.