Jessica Powers
About Jessica Powers
Jessica Powers is an International Customer Service Manager at Beyond Meat, with a strong background in account management and e-commerce. She previously held positions at Safariland and Beckman Coulter, contributing to significant sales growth and possessing expertise in Amazon marketing and brand management.
Work at Beyond Meat
Jessica Powers has been serving as the International Customer Service Manager at Beyond Meat since 2018. In this role, she oversees customer service operations on an international scale, ensuring effective communication and support for clients globally. Her responsibilities include managing customer inquiries, resolving issues, and enhancing the overall customer experience. Powers' experience in customer service and account management contributes to her effectiveness in this position.
Previous Experience at Safariland
Prior to her current role, Jessica Powers worked at Safariland as the Amazon National Account Manager from 2016 to 2018. Based in Ontario, California, she managed the Amazon Seller Central Account and reported directly to the VP of Commercial Sales. During her tenure, she played a significant role in driving sales growth, contributing approximately $1.1 million in revenue since February 2016.
Career Background in Client Services
Jessica Powers has a diverse background in client services, having worked as a Client Services Manager at Beckman Coulter from 2010 to 2013. In this role, she focused on maintaining client relationships and ensuring high levels of customer satisfaction. Her experience in client services has equipped her with skills essential for managing customer expectations and delivering effective solutions.
Education and Expertise
Jessica Powers earned her Bachelor of Arts (B.A.) in Liberal Arts and Sciences/Liberal Studies from California State University-San Bernardino, completing her studies from 2005 to 2009. She possesses expertise in various areas including Amazon Marketing Services, Ecommerce, Marketing, and Brand Management. Additionally, she has two years of experience in Demand Planning and Forecasting, enhancing her capabilities in operational management.
Early Career at Red Robin
Jessica Powers began her career as a Food Server at Red Robin, where she worked from 2004 to 2010 in Chino, California. This early experience in the food service industry helped her develop strong interpersonal skills and a customer-focused approach, which have been beneficial throughout her subsequent roles in customer service and account management.