Ana Mederos
About Ana Mederos
Ana Mederos is a Customer Success Manager at Beyond, where she has worked since 2021. She holds a Master of Education from Universidad de Las Palmas de Gran Canaria and has a diverse professional background in sales support, financial operations, and business development.
Work at Beyond
Ana Mederos has been serving as a Customer Success Manager at Beyond since 2021. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include managing customer accounts, addressing inquiries, and implementing strategies to enhance the overall customer experience. Ana's experience in customer success allows her to effectively support clients in achieving their goals.
Education and Expertise
Ana Mederos holds a Master of Education (MEd) from Universidad de Las Palmas de Gran Canaria, which she completed in 2015. She also earned a Bachelor’s Degree from Universidad Carlos III de Madrid between 2009 and 2013. Additionally, Ana studied at Goethe University, where she obtained an Associate’s Degree in 2014. Her educational background provides her with a solid foundation in both educational principles and business practices.
Professional Background
Before joining Beyond, Ana Mederos accumulated diverse experience in various roles. She worked at TravelBird as Sales Support for five months in 2015. Following that, she spent four years at Expedia Group in Financial Operations from 2017 to 2021. Ana also held a position at bunq as an International Guide and Business Development professional for one year from 2016 to 2017. This varied background has equipped her with skills in sales support, financial operations, and business development.
Career Progression
Ana Mederos has demonstrated a steady career progression in the customer service and business development sectors. Starting her career at TravelBird, she transitioned to bunq, where she focused on international business development. Her role at Expedia Group further enhanced her financial operations expertise. Each position contributed to her growth, leading to her current role at Beyond, where she leverages her accumulated knowledge and skills.