Fanny Fedon Gineste
About Fanny Fedon Gineste
Fanny Fedon Gineste is a Senior Client Revenue Manager at Beyond, with a background in customer success and account management in SaaS companies. She holds a double Master's Degree in Business Administration and is fluent in multiple languages, enhancing her ability to communicate with diverse clients.
Work at Beyond
Fanny Fedon Gineste currently serves as a Senior Client Revenue Manager at Beyond, a position she has held since 2022. In this role, she focuses on managing client revenue and enhancing client relationships. Prior to this, she worked as a Customer Success Manager EMEA at Beyond from 2021 to 2022, where she was responsible for onboarding and supporting clients across Europe, the Middle East, and Africa.
Previous Experience at Marfeel
Fanny Fedon Gineste has extensive experience at Marfeel, where she held multiple roles. She began as a Customer Success Executive from 2018 to 2020, followed by a position as Project Manager for the Customer Success Onboarding Team from 2020 to 2021. Additionally, she served as the Customer Support Team Lead for nine months in 2020. Her roles at Marfeel involved managing client relationships and ensuring successful product onboarding.
Education and Expertise
Fanny Fedon Gineste holds a double Master's Degree in Business Administration and Management from Universitat Politècnica de Catalunya and Toulouse Business School, achieved between 2014 and 2016. She also earned a Bachelor's Degree in Languages Applied to International Trade from Sapienza Università di Roma in 2012 and a Bachelor's Degree in Foreign Languages Applied to International Trade from Université de Limoges in 2013. Her academic background supports her expertise in managing B2B clients in SaaS companies.
Language Proficiency
Fanny Fedon Gineste is a polyglot, fluent in French, English, Spanish, and Italian. This language proficiency enhances her ability to communicate effectively with a diverse range of clients, facilitating smoother interactions and better understanding of client needs.
Career Background
Fanny Fedon Gineste's career spans various roles in customer success and management. She has worked at Gartner as an Account Manager and at CCA International as a Bilingual Call Center Operator. Additionally, she has experience as a Web Content Creator at Blissbooker. Her diverse background contributes to her strong ability to break down complex technical concepts for clients.