Shamid Ali
About Shamid Ali
Shamid Ali is a Customer Service Support Manager at BharatPe, where he has worked since 2018. He previously served as a Senior Customer Care Executive at ICCS BPO for one year in Noida, Uttar Pradesh, India.
Current Role at BharatPe
Shamid Ali serves as the Customer Service Support Manager at BharatPe. He has held this position since 2018, contributing to the company's customer service operations in the New Delhi area. His role involves overseeing customer support initiatives and ensuring high-quality service delivery.
Previous Experience at ICCS BPO
Prior to joining BharatPe, Shamid Ali worked at ICCS BPO as a Senior Customer Care Executive. His tenure lasted for one year, from 2017 to 2018, in Noida, Uttar Pradesh, India. In this role, he was responsible for managing customer inquiries and providing support to enhance customer satisfaction.
Professional Background
Shamid Ali has built a career in customer service, starting with his role at ICCS BPO before advancing to a managerial position at BharatPe. His experience in customer care has equipped him with skills in managing customer relationships and improving service processes.
Duration of Experience
Shamid Ali has accumulated a total of six years of experience in customer service roles. His ongoing position at BharatPe reflects a commitment to the field and a focus on enhancing customer support operations.