Shashank Kumar
About Shashank Kumar
Shashank Kumar is the Lead of Product Integration & Support at BharatPe, where he has worked since 2020. He holds an MBA from Lovely Professional University and has over four years of experience in product integration and client management.
Work at BharatPe
Shashank Kumar has been serving as the Lead - Product Integration & Support at BharatPe since 2020. In this role, he is responsible for overseeing product integration processes and providing support to ensure seamless operations. His tenure at BharatPe has lasted for four years, during which he has contributed to enhancing the company's product offerings and client satisfaction.
Education and Expertise
Shashank Kumar holds a Master of Business Administration (MBA) from Lovely Professional University, which he completed from 2015 to 2016. He also earned a Bachelor of Technology (B.Tech.) from the same institution, studying from 2011 to 2015. His educational background has equipped him with a strong foundation in business and technology, complementing his expertise in product integration and program management.
Background
Shashank Kumar began his professional career with an internship at Indian Railways in 2014, where he worked in project management for one month. He later joined Paytm as an Associate in Product Integration, where he worked for two years from 2018 to 2020. His experience in these roles has contributed to his skills in client management and program management, particularly in startup environments.
Client Management Experience
With over four years of hands-on experience in client management, Shashank Kumar has developed a strong capability in maintaining client relationships and ensuring their needs are met. His role at BharatPe and previous positions have provided him with the necessary skills to effectively manage client expectations and deliver solutions that align with their requirements.
Program Management Specialization
Shashank Kumar specializes in program management, focusing on startups. His expertise in this area allows him to navigate the unique challenges faced by emerging businesses, facilitating product integration and support that aligns with their growth objectives. His experience in various roles has further honed his skills in managing programs effectively.