Josh Fowlds
About Josh Fowlds
Josh Fowlds is a 2nd Line Support Technician with extensive experience in technical support roles. He has worked at bibliotheca since 2014, progressing from a 1st Line Support Technician to his current position.
Current Role at Bibliotheca
Josh Fowlds serves as a 2nd Line Support Technician at bibliotheca, a position he has held since 2016. In this role, he is responsible for providing advanced technical support and troubleshooting assistance to clients. His experience in this capacity allows him to address complex issues that require a deeper understanding of the systems and software used by bibliotheca.
Previous Experience at Bibliotheca
Before his current role, Josh worked as a 1st Line Support Technician at bibliotheca from 2014 to 2016. During this time, he gained valuable experience in customer support and technical problem-solving, assisting clients with initial inquiries and technical issues related to bibliotheca's products and services.
Experience at Club Systems International Ltd
Josh Fowlds worked as a 1st Line Support Engineer at Club Systems International Ltd from 2011 to 2014. In this role, he provided support to clients, helping to resolve technical issues and ensuring smooth operation of the company's systems. His experience at Club Systems International Ltd contributed to his development in technical support and customer service.
Education Background
Josh studied at Tytherington High School from 2005 to 2010. His education provided a foundation in various subjects, which contributed to his skills in technical support and problem-solving in his subsequent career.