Sian Seitz
About Sian Seitz
Sian Seitz serves as the Vice President of Customer Care and Delivery at Bibliotheca, where she has significantly improved customer care strategies and streamlined operations since 2014. With a background in Business Administration from the University of Greenwich, she has extensive experience in the libraries industry.
Work at Bibliotheca
Sian Seitz has been serving as the Vice President of Customer Care and Delivery at Bibliotheca since 2014. In this role, she has played a key part in integrating innovative delivery solutions that have streamlined operations. Her efforts have focused on enhancing customer care strategies, which have contributed to improved client satisfaction. Prior to her current position, she worked as Vice President of Project Delivery at Bibliotheca from 2008 to 2014, where she also contributed to the company's operational success.
Education and Expertise
Sian Seitz studied at the University of Greenwich, where she earned a Bachelor of Arts degree in Business Administration and Management. Her educational background has provided her with a solid foundation in business principles, which she has applied throughout her career in the libraries industry, particularly in customer care and delivery services.
Background
Before joining Bibliotheca, Sian Seitz worked as a Business Analyst at Incomm from 2007 to 2008 in Atlanta, Georgia. This role allowed her to gain valuable experience in analyzing business processes and contributing to operational improvements. Her career trajectory reflects a strong focus on customer care and operational efficiency within the libraries sector.
Achievements
Throughout her tenure at Bibliotheca, Sian Seitz has been instrumental in enhancing customer care strategies. Her contributions have led to significant improvements in client satisfaction, demonstrating her commitment to delivering quality service in the libraries industry. Her leadership in integrating innovative solutions has also streamlined operations, highlighting her impact on the organization.