Sonja Peters Lehm Eero
About Sonja Peters Lehm Eero
Sonja Peters Lehm Eero is the Nordic Customer Engagement Manager at Bibliotheca, where she has worked since 2021. She has a diverse background in customer engagement, business analysis, and management, with previous roles in various organizations including Embios, BioInnovation Institute, and Shell.
Work at Bibliotheca
Sonja Peters Lehm Eero has been employed at Bibliotheca since 2020, where she currently holds the position of Nordic Customer Engagement Manager. In this role, she has been responsible for facilitating cross-department cooperation to enhance customer engagement strategies. Prior to her current position, she served as Nordic Contract Manager for four years and worked as a Customer Service Coordinator focusing on process optimization for eight months. Her tenure at Bibliotheca has been marked by a commitment to innovative thinking and driving customer engagement initiatives in the Nordic region.
Previous Experience
Before joining Bibliotheca, Sonja worked at several organizations, including Embios, where she served as a Market Analyst and Business Developer for four months in 2019. She also participated in the Business Acceleration Academy at BioInnovation Institute for three months in the same year. Additionally, she held roles at Shell as a Business Support and Customer Service employee from 2009 to 2012, and at Atradius Danmark as a Database Marketing Analyst for seven months in 2017-2018. Furthermore, she managed The Danish House in Israel from 2014 to 2017.
Education and Expertise
Sonja Peters Lehm Eero holds a Master of Science in Brand and Communication Management from Copenhagen Business School, which she completed in 2009. She also earned a Bachelor's degree in Business Administration from Roskilde University, studying from 2009 to 2012. Earlier, she studied Microbiology and Food Chemistry at Helsinki University for one year in 2008-2009. Her educational background equips her with a strong analytical mindset, enabling her to transform challenges into opportunities within her professional roles.
Skills and Contributions
Sonja possesses a strong analytical mindset and utilizes innovative thinking to drive customer engagement initiatives. Her experience in various roles has allowed her to develop skills in market analysis, business development, and customer service. She focuses on enhancing customer engagement strategies through cross-department cooperation, demonstrating her ability to integrate diverse perspectives to achieve organizational goals.