Andrew Galloway
About Andrew Galloway
Andrew Galloway is a Salesforce Administrator currently employed at Big Ass Fans in Lexington, Kentucky. He has a diverse work history that includes roles in customer service, technical support, and quality assurance, alongside a Bachelor of Arts in Psychology from the University of Kentucky.
Current Role as Salesforce Administrator
Andrew Galloway currently serves as a Salesforce Administrator at Big Ass Fans, a position he has held since 2021. In this role, he is responsible for managing and optimizing the Salesforce platform to enhance operational efficiency and support business processes. His experience in this capacity allows him to leverage his technical skills to improve user experience and data management.
Previous Experience at Big Ass Fans
Andrew Galloway has held multiple roles at Big Ass Fans. He worked as a Customer Service Technical Advisor from 2014 to 2018, where he provided technical support and customer service. He then transitioned to a Digital Quality Assurance Analyst from 2018 to 2020, focusing on ensuring the quality and functionality of digital products. He briefly served as a Salesforce Analyst in 2020 before taking on his current role.
Work History at DICK'S Sporting Goods
Andrew Galloway worked at DICK'S Sporting Goods from 2005 to 2010, where he held several positions. He started as a Front End Coordinator from 2005 to 2009, overseeing front-end operations. He then served as an Administrative Assistant for one year, supporting various administrative functions within the company.
Experience at Apple
Andrew Galloway was employed at Apple from 2010 to 2014. He began as a Red Zone Specialist for one year, focusing on customer engagement and sales. He then advanced to the role of Back of House Specialist, where he managed inventory and logistics for three years, contributing to the operational efficiency of the store.
Education and Academic Background
Andrew Galloway studied at the University of Kentucky, where he earned a Bachelor of Arts in Psychology. This educational background provides him with insights into human behavior, which can be beneficial in his roles that involve customer interaction and team collaboration.