Brent Uzzell

Technical Support Services @ Big Ass Fans

About Brent Uzzell

Brent Uzzell is a professional in Technical Support Services, recognized for developing team skills and recruiting talent to meet organizational objectives. He has extensive experience in customer support and contract management, with a career spanning over two decades in various managerial roles across multiple companies.

Current Role at Big Ass Fans

Brent Uzzell currently serves in Technical Support Services at Big Ass Fans, a position he has held since 2021. His role focuses on developing team skills and recruiting talent to meet critical organizational goals. Uzzell's expertise in contract management supports his responsibilities in technical support, allowing him to effectively address customer needs and enhance service delivery.

Previous Experience in Technical Support and Management

Prior to his current role, Uzzell accumulated extensive experience in various positions at Getronics. He worked as a Customer Support Engineer from 2000 to 2001, then progressed to roles such as Global Operations Manager and Sr Program Manager, serving from 2005 to 2006 and 1998 to 2008, respectively. His tenure at Getronics contributed to his proven track record of exceeding customer expectations through effective team leadership.

Education and Qualifications

Brent Uzzell studied at the University of Houston, where he earned a Bachelor's Degree in History with a minor in Religious Studies. He also attended Southern Methodist University School of Applied Sciences, obtaining a Certificate in Computer Internetworking Technology from 1996 to 1998. This educational background supports his technical expertise and management capabilities.

Career History at Lakeshore Learning Materials

Uzzell worked at Lakeshore Learning Materials as a Replenishment Supervisor from 2018 to 2021. In this role, he was responsible for overseeing inventory management and ensuring that supply levels met demand. His experience in this position further developed his skills in team leadership and operational efficiency.

Experience in Sales and Operations

Before his roles in technical support, Uzzell held positions in sales and operations. He worked at Texas Systems & Controls, Inc. as Manager of Inside Sales and Outside Sales Support from 1996 to 1998. Additionally, he served as a Plant Shuttle Operations Team Member at R. J. Corman Railroad Group from 2015 to 2018. These roles contributed to his comprehensive understanding of operational processes and customer service.

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