Henrietta H.

User Happiness Officer @ Big Health

About Henrietta H.

Henrietta H. is a User Happiness Officer at Big Health and a Family & Systemic Therapist at East London NHS Foundation Trust. She holds a BSc in Psychology and Counselling, an MSc in Family Systemic Psychotherapy, and a Diploma in Group Psychotherapy, with extensive experience in mental health services.

Current Role at Big Health

Henrietta H. serves as the User Happiness Officer at Big Health, a position she has held since 2016. In this role, she focuses on enhancing user experience and satisfaction with the company's mental health products. Her work involves gathering user feedback, analyzing data, and implementing strategies to improve overall user engagement and happiness.

Professional Experience at East London NHS Foundation Trust

Henrietta H. has extensive experience at East London NHS Foundation Trust, where she has held multiple roles. She has worked as a Family & Systemic Therapist since 2013, providing therapeutic support in Newham. Previously, she served as an Honorary Family Therapist from 2009 to 2012 and as a Social Therapist from 2009 to 2011 in the Acute Day Hospital. Additionally, she worked as a Primary Care Liaison Worker in Mental Health from 2011 to 2013.

Education and Qualifications

Henrietta H. holds a Bachelor of Science (BSc) in Psychology and Counselling from Roehampton University of Surrey, which she completed from 2003 to 2006. She furthered her education by obtaining a Diploma in Group Psychotherapy from Community Housing and Therapy between 2007 and 2009. Additionally, she earned a Master of Science (MSc) in Family Systemic Psychotherapy from the Institute of Family Therapy from 2010 to 2012.

Background in Psychotherapy

Henrietta H. has a strong background in psychotherapy, having studied various aspects of mental health treatment. Her education includes a focus on family systemic therapy and group psychotherapy, equipping her with skills to address complex family dynamics and group interactions. This background supports her current roles in both Big Health and East London NHS Foundation Trust.

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