Shanna Anderson
About Shanna Anderson
Shanna Anderson serves as the User Happiness Lead at Big Health, where she has worked since 2015. With a background in operations and user happiness, she has contributed to the company for over eight years in the San Francisco Bay Area.
Work at Big Health
Shanna Anderson has held multiple roles at Big Health since 2015. She currently serves as the User Happiness Lead and has been in this position since 2018. In her capacity, she manages the User Happiness Team and oversees operations related to user satisfaction. Her tenure at Big Health spans over nine years, during which she has contributed to enhancing user experiences and operational efficiency in the San Francisco Bay Area.
Education and Expertise
Shanna Anderson earned a Bachelor of Science degree from the University of Phoenix, completing her studies from 2018 to 2020. Prior to that, she attended Robert Morris University from 2013 to 2016. Her educational background has equipped her with the skills necessary for her roles in user happiness and operations at Big Health.
Background
Shanna Anderson's educational journey began at Wyalusing Valley High School, where she studied from 1989 to 1995. Following her high school education, she pursued higher education at Robert Morris University and later at the University of Phoenix, focusing on areas that support her current professional roles.
Career Progression
Shanna Anderson's career at Big Health reflects a steady progression in user happiness and operational roles. She started as a Happiness Assistant and Operations team member in 2015, advancing to the position of Happiness Officer and Operations. By 2018, she took on the role of User Happiness Lead, demonstrating her commitment to improving user engagement and satisfaction.