James Wallace
About James Wallace
James Wallace's Role at Big Nerd Ranch
James Wallace joined Big Nerd Ranch in March of 2018 as a Project Strategist. In his role, he is responsible for overseeing project strategy and ensuring that client projects are successfully delivered. His background in customer support, product development, and project management positions him well for this role. At Big Nerd Ranch, he applies his diverse set of skills to help the company innovate and streamline project workflows.
James Wallace's Career at Apple
James Wallace started working part-time at Apple in 2006. Following the launch of the iPhone, he became an Acting Store Manager. During his time at Apple, he developed a keen interest in photography, likely influenced by the tech company's emphasis on high-quality imaging and design. His managerial experiences at Apple laid a solid foundation for his future roles in the tech industry.
James Wallace's Education at Georgia State University
James Wallace completed his studies at Georgia State University’s J. Mack Robinson College of Business. This academic foundation in business likely provided him with critical insights into management practices and strategic planning, which he has applied throughout his career in various tech-focused roles.
James Wallace's Contribution to Square
James Wallace joined the pre-IPO startup Square and managed the Customer Support team. He led the introduction of phone support as a new offering for Square’s customers, significantly enhancing the company's customer service capabilities. Additionally, he worked on full-stack product development at Square's San Francisco headquarters, contributing to the growth and development of the company’s core products.
James Wallace's Experience with Startups
James Wallace has gained significant experience working with startups in San Francisco. He joined a Mattel-acquired startup where he served as a Product Owner, Scrum Master, and handled IT Operations. These roles provided him with comprehensive exposure to different facets of startup operations, from product development to project management and IT oversight. His experiences in various capacities at startups have contributed to his well-rounded expertise in the tech industry.