Jean Pierre Lamperein
About Jean Pierre Lamperein
Jean Pierre Lamperein is a Player Support Specialist at Big Viking Games, where he has worked since 2021. He has a diverse background in various roles, including positions in live operations, security, and technical support.
Current Role at Big Viking Games
Jean Pierre Lamperein serves as a Player Support Specialist at Big Viking Games. He has held this position since 2021, contributing to the company's focus on enhancing player experiences and addressing player inquiries. His role involves providing assistance and support to players, ensuring they have a positive interaction with the company's games.
Previous Experience at Smilegate West
Prior to his current role, Jean Pierre worked at Smilegate West as a Live Operations Associate for a duration of 9 months in 2019. Based in Toronto, Ontario, Canada, he was involved in managing live operations, which included monitoring game performance and addressing player issues in real-time.
Career Background in Security and Support
Jean Pierre has a diverse background that includes roles in security and technical support. He worked at Securitas Canada as a Security Officer from 2009 to 2016, accumulating 7 years of experience. He also served as a Loss Prevention Officer at Walmart Canada from 2016 to 2018 for 2 years, and as a Concierge at TIP TOP LOFTS LTD. for 4 months in 2016.
Technical Support Experience at Transcom
In 2020, Jean Pierre worked at Transcom as a Tier 1 Technical Support representative for 3 months. His responsibilities included assisting customers with technical issues, providing solutions, and ensuring customer satisfaction through effective communication.