Zach Taggett
About Zach Taggett
Zach Taggett serves as the Manager of IT Operations at BigBear.ai, where he has worked since 2024. With over 14 years of experience in customer service and management, he has held various roles in the IT sector, including IT Systems Analyst and Program Manager.
Work at BigBear.ai
Zach Taggett currently holds two positions at BigBear.ai. He has been serving as the Information Technology Service Delivery Manager since 2022, where he oversees IT service operations and ensures effective delivery of technology services. In 2024, he transitioned to the role of Manager of IT Operations, a position he has held for five months. In both roles, he focuses on optimizing IT processes and enhancing service quality within the organization.
Previous Experience in IT
Prior to his current roles, Zach Taggett worked at several organizations in various IT capacities. He served as a Tier 2 Engineer at Abtech Technologies for nine months in 2022, where he provided technical support and troubleshooting. He also worked as an IT Systems Analyst at In Between Jobs for one month in 2017. His experience includes a four-year tenure at Peerless Tech Solutions, Inc. from 2018 to 2022, where he contributed to IT system analysis and management.
Management Experience
Zach Taggett has over 14 years of experience in customer service and management across different sectors. He worked as a Program Manager at iTalk Cloud Solutions from 2014 to 2017, where he managed projects and coordinated teams. His diverse background in management roles has equipped him with skills essential for leading IT operations and service delivery.
Education and Training
Zach Taggett completed his high school education at Westlake High School, attending from 2003 to 2007. His educational background laid the foundation for his career in information technology and telecommunications, areas in which he has developed a strong passion. He continues to seek opportunities for skill enhancement in these fields.