Amanda Horn
About Amanda Horn
Amanda Horn is a barista at BIGGBY COFFEE in Marshfield, Wisconsin, with a background in computer software engineering and biology. She has experience in customer service and computer diagnostics, along with strong critical thinking and communication skills.
Work at BIGGBY COFFEE
Amanda Horn has been employed at BIGGBY COFFEE as a Barista since 2019. During her tenure, she has developed skills in customer service and beverage preparation. Her role involves engaging with customers, ensuring a positive experience, and maintaining the quality of products served. Amanda works in the Marshfield, WI location, contributing to the team for over five years.
Education and Expertise
Amanda Horn holds an Associate's degree in Computer Software Engineering from Mid-State Technical College, where she studied from 2016 to 2019. She also earned a Bachelor's degree in Biology from Morningside College, attending from 2013 to 2017. Her educational background equips her with a solid foundation in both technical and scientific disciplines.
Background
Amanda Horn completed her high school education at Stevens Point Area Senior High School from 2009 to 2012. Following high school, she worked as a Natural History Collections Assistant at Morningside College for nine months in 2013-2014. She briefly worked as an AT&T Customer Service Representative at Alorica in 2015 for three months in North Sioux City, South Dakota.
Skills and Competencies
Amanda possesses strong critical thinking and communication skills, which enhance her performance in customer-facing roles. She has experience in diagnosing and repairing computer issues, showcasing her technical abilities. Her strong drive to learn and attention to detail contribute to her effectiveness in both her current and previous positions.