Jessica Mangus
About Jessica Mangus
Jessica Mangus serves as a Shift Lead at BIGGBY COFFEE and has held various roles in customer service and data entry since 2017. She studied Photography at Grand Rapids Community College and possesses strong skills in communication, critical thinking, and task management.
Work at BIGGBY COFFEE
Jessica Mangus has been employed at BIGGBY COFFEE as a Shift Lead since 2017. In this role, she demonstrates her leadership abilities by overseeing team operations and ensuring customer satisfaction. Her responsibilities include managing staff, coordinating shifts, and maintaining high standards of service. Jessica's experience in the coffee industry contributes to her effective management of daily operations.
Current Employment at Target
Since 2018, Jessica Mangus has worked at Target as a Barista. In this position, she engages with customers, prepares beverages, and maintains a clean and inviting environment. Her role requires strong customer service skills and the ability to work efficiently in a fast-paced setting.
Experience at Edm Consulting Services
Jessica has been a Data Entry Specialist at Edm Consulting Services since 2018. Her work involves inputting and managing data, ensuring accuracy and efficiency in her tasks. She utilizes her skills in data entry and proficiency in Excel to support the organization's operations.
Background in Customer Service and Communication
Jessica Mangus possesses a strong background in customer service and communication. Her experience in various roles has equipped her with the ability to effectively interact with customers and address their needs. This skill set is essential in her positions at BIGGBY COFFEE and Target.
Education and Expertise
Jessica studied at Grand Rapids Community College from 2014 to 2017, where she focused on Photography. Her education has contributed to her creative skills, while her expertise in using Google Drive for organizing and managing tasks enhances her efficiency in her current roles.