Maddie Russell
About Maddie Russell
Maddie Russell serves as a Shift Lead at BIGGBY COFFEE in Battle Creek, Michigan, where she has worked since 2021. She also holds a position as a Barista at Ground Central Coffee Company in New York City, a role she began in 2023.
Work at BIGGBY COFFEE
Maddie Russell has served as a Shift Lead at BIGGBY COFFEE in Battle Creek, Michigan, since 2021. In this role, she oversees daily operations, manages staff, and ensures customer satisfaction. Her responsibilities include training new employees, handling customer inquiries, and maintaining the quality of service. Maddie's experience at BIGGBY COFFEE has contributed to her skills in leadership and team management.
Current Role at Ground Central Coffee Company
Since 2023, Maddie Russell has been employed as a Barista at Ground Central Coffee Company in New York, New York. In this position, she prepares and serves coffee and other beverages, engages with customers, and maintains a clean and organized workspace. Her role at Ground Central Coffee Company allows her to further develop her skills in customer service and beverage preparation.
Education and Expertise
Maddie Russell is currently studying at Pace University - Lubin School of Business, focusing on Arts, Entertainment, and Media Management. She has been enrolled in this program since 2022 and is expected to complete her studies in 2026. Prior to her university education, she achieved her High School Diploma, which laid the foundation for her academic and professional pursuits.
Background
Maddie Russell has a diverse background in the coffee industry, having worked in different capacities at both BIGGBY COFFEE and Ground Central Coffee Company. Her experiences in various locations, from Michigan to New York, have provided her with a broad perspective on customer service and operational management in the food and beverage sector.