Matthew Lemmer
About Matthew Lemmer
Matthew Lemmer is the owner of a BIGGBY COFFEE location in Kalamazoo County, Michigan, where he has focused on creating a unique customer experience since 2015. He has a diverse background in human resources and management, having previously worked at Family Health Center and Bronson Methodist Hospital.
Work at BIGGBY COFFEE
Matthew Lemmer has been the Owner of a BIGGBY COFFEE location known as B Cubed, situated at Meijer on West Main, since 2015. In this role, he focuses on creating a unique customer experience, ensuring that individuals feel recognized and valued. His approach emphasizes personal authenticity, which he considers a key component of success in the coffee business. Under his ownership, the location has aimed to foster a welcoming environment for customers in Kalamazoo County, Michigan.
Education and Expertise
Matthew Lemmer studied at Western Michigan University, where he earned a Master of Business Administration (MBA) in Management from 2009 to 2012. He also holds a Bachelor of Arts (BA) in Communications and Journalism, which he completed from 2001 to 2003. Additionally, he pursued graduate coursework in Public Administration at the same institution. This educational background provides him with a solid foundation in management and communication, which supports his current role in the coffee industry.
Background
Before his current position at BIGGBY COFFEE, Matthew Lemmer worked as a Human Resources Recruiter at Family Health Center in Kalamazoo, Michigan, from 2014 to 2016. His career also includes an 11-year tenure as a Supervisor at Bronson Methodist Hospital, specifically at the Bronson Referral & Information Center, from 1998 to 2009. These roles contributed to his expertise in human resources and customer service, which he applies in his current business operations.
Professional Experience
Matthew Lemmer has accumulated diverse professional experience over the years. His role as a Human Resources Recruiter at Family Health Center involved recruiting and managing talent, while his long-standing position at Bronson Methodist Hospital equipped him with skills in supervision and customer interaction. This varied background has informed his approach to managing his BIGGBY COFFEE location, where he prioritizes customer experience and employee engagement.