Michael Kotia
About Michael Kotia
Michael Kotia serves as the Director of Technology at BIGGBY COFFEE, where he has worked since 2019. He has implemented technology processes that enhance operational efficiency and manages the technology department's budget.
Work at BIGGBY COFFEE
Michael Kotia has served as the Director of Technology at BIGGBY COFFEE since 2019. In this role, he has implemented new technology processes and systems that have enhanced operational efficiency within the organization. He is responsible for controlling the operational budget and expenditures for the technology department. Additionally, he acts as a technical liaison and consultant on various projects, collaborating closely with executives and business leadership to align technology initiatives with business goals. His responsibilities also include recruiting, hiring, training, and supervising technical staff.
Education and Expertise
Michael Kotia studied at Michigan State University, where he earned a Bachelor of Arts (B.A.) in Public Administration and Public Policy. Prior to this, he attended Lansing Community College, achieving an Associate of Science (A.S.) in Computer Science. His educational background provides a foundation for his expertise in technology management and public policy, which he applies in his current role at BIGGBY COFFEE.
Previous Work Experience
Before joining BIGGBY COFFEE, Michael Kotia worked at Artemis Technologies, Inc. for six years, where he held positions as a Web Application Developer and later as Development Operations Manager. His earlier experience includes a brief role as IT Support at the Michigan Economic Development Corporation in 2013. He also worked at BIGGBY COFFEE in IT Portfolio & Project Management for 11 months prior to his current position.
Technical Leadership and Management
In his role as Director of Technology, Michael Kotia demonstrates technical leadership by overseeing the implementation of technology solutions that drive efficiency. He manages the technology department's budget and plays a key role in project management by serving as a consultant and liaison. His leadership extends to building a skilled technical team through effective recruitment, hiring, training, and supervision.