Arif Ahmed

Service Desk Analyst @ BigHand

About Arif Ahmed

Arif Ahmed is a Service Desk Analyst at BigHand, where he has worked since 2015. He previously worked as a Retail Salesperson at Blue Inc for one year and studied at The Business Academy Bexley from 2009 to 2014.

Work at BigHand

Arif Ahmed has been employed at BigHand since 2015, serving as a Service Desk Analyst. In this role, he is responsible for providing technical support and assistance to users, ensuring that service requests are handled efficiently. His tenure at BigHand spans nine years, during which he has developed expertise in troubleshooting and resolving IT-related issues.

Education and Expertise

Arif Ahmed studied at The Business Academy Bexley from 2009 to 2014. This five-year educational experience provided him with foundational knowledge and skills relevant to his career in IT support. His academic background has contributed to his effectiveness as a Service Desk Analyst.

Previous Employment at Blue Inc

Before joining BigHand, Arif Ahmed worked at Blue Inc as a Retail Salesperson from 2014 to 2015. In this position, he gained experience in customer service and sales, which has complemented his current role in IT support by enhancing his communication skills and understanding of user needs.

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