Christos Kritikos

Escalation Engineer @ BigHand

About Christos Kritikos

Christos Kritikos is an Escalation Engineer currently employed at BigHand in London, England. He has a diverse background in IT, having held various roles including System Administrator and IT Manager, with significant experience in automation and Microsoft platforms.

Work at BigHand

Christos Kritikos has been employed at BigHand as an Escalation Engineer since 2021. In this role, he is responsible for addressing complex technical issues and providing advanced support to clients. His position involves troubleshooting and resolving escalated problems, ensuring that client needs are met efficiently. His experience in system administration and technical support contributes to his effectiveness in this role.

Previous Experience

Before joining BigHand, Christos Kritikos held various positions in the IT sector. He worked at Lexis Land Ltd. as a System Administrator - Technical Lead from 2008 to 2013 in Athens, Greece. He also served as a Depot Service Engineer at aap3 for one year and as an IT Manager at Ecolab from 2006 to 2010. His experience includes working as a Desktop Support Analyst at Hitachi Europe in Maidenhead from 2012 to 2013 and as a System Administrator at the University of Athens from 1999 to 2004.

Education and Expertise

Christos Kritikos holds a Master of Science (MSc) degree from the University of Westminster, which he completed from 2002 to 2003. He also earned a Bachelor of Science (BSc) degree from Ethnikon kai Kapodistriakon Panepistimion Athinon, studying from 1994 to 2002. His educational background supports his expertise in Microsoft platforms, virtualization technologies, and process automation.

Technical Skills

Christos Kritikos possesses a strong command of various technical skills. He is proficient in VisualCron for task automation and has extensive experience with Microsoft platforms, particularly in PC deployments and server management. His skill set includes using SSRS for reporting services, scripting with Powershell, vbscript, and vb.net, and integrating SAP with Windows systems. He specializes in Windows system and networking administration.

Background

Christos Kritikos has a diverse background in IT, with over a decade of experience in various roles. His career spans multiple organizations and positions, where he has developed a robust skill set in system administration, technical support, and process automation. His work history reflects a commitment to enhancing organizational efficiency through technology.

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