Diego Saez
About Diego Saez
Diego Saez is a Lead Implementation Consultant with extensive experience in legal services technology solutions, focusing on enhancing legal operations. He possesses strong communication skills and a detail-oriented approach, ensuring high-quality outcomes in technology implementation.
Work at BigHand
Diego Saez has served as the Lead Implementation Consultant at BigHand since 2016. In this role, he focuses on implementing legal services technology solutions that enhance the efficiency and effectiveness of legal operations. His responsibilities include overseeing technology implementation projects and ensuring high-quality outcomes. His extensive experience in the legal technology sector contributes to the success of various initiatives within the organization.
Professional Experience
Diego Saez has a diverse professional background, having worked in various roles that support technology implementation and support. Prior to his current position, he worked as a Service Desk Analyst at Hunt & Hunt Lawyers from 2013 to 2016, and as a Network Support Officer at Lipa Pharmaceuticals Limited from 2011 to 2013. He also held positions as a Service Desk Analyst at Carnival Australia and as a Rapid Deployment Officer at MSC Mobility in 2013. His early career included a work placement as a Help Desk Support Officer at Fairfield City Council in 2009.
Education and Expertise
Diego Saez studied at Fairfield High School, where he completed his education from 2001 to 2006. He then pursued a Diploma in Information Technology at TAFE NSW from 2007 to 2011. His educational background, combined with over 10 years of experience as a Senior Support Analyst, provides him with a strong foundation in both hardware and software technologies, enabling effective implementation of technology solutions in legal services.
Communication Skills
Diego Saez is recognized for his excellent communication skills, which play a crucial role in facilitating collaboration with diverse teams and stakeholders in technology projects. His ability to communicate effectively enhances teamwork and ensures that project goals are met efficiently. This skill set is particularly valuable in the context of legal services technology, where clear communication is essential for successful implementation.
Technical Support and Troubleshooting
Diego Saez has a proven track record in providing professional support and troubleshooting for technology-related issues. He has delivered timely follow-ups and effective actions to resolve problems, ensuring high levels of customer satisfaction. His experience includes supporting a Top 20 APAC law firm, where he contributed to maintaining operational efficiency through his technical expertise and problem-solving abilities.