Maria Janjua
About Maria Janjua
Maria Janjua is a Digital Marketing Manager with extensive experience in digital marketing and customer service. She has held various roles in notable companies, including Bighand and Hodder Education, and specializes in digital workflow improvements and CRM integration.
Current Role at BigHand
Maria Janjua serves as the Digital Marketing Manager at BigHand, a position she has held since 2016. In this role, she focuses on enhancing digital marketing strategies and improving digital workflow processes. Her responsibilities include overseeing content governance and ensuring effective CRM integration. Maria's leadership style emphasizes mentorship, aiming to empower future generations within the organization.
Previous Experience in Digital Marketing
Prior to her current role, Maria worked as a Digital Marketing Expert at BigHand from 2016 to 2017. She also held the position of Head of Digital Marketing at Business in the Community for six months in 2017. Her experience includes managing digital marketing initiatives and developing strategies to enhance brand visibility and engagement.
Background in Education Technology
Maria was employed as an EdTech Product Manager at Axis12 Limited from 2018 to 2019. This role involved overseeing product development and marketing strategies within the education technology sector. Her background also includes a position as a Digital Customer Specialist at Nelson Thornes from 2010 to 2013, where she focused on enhancing customer interactions through digital channels.
Expertise in Digital Marketing and Customer Service
Maria possesses extensive expertise in digital marketing, particularly in customer service ticketing systems and third-party systems integration. She has experience with API development and specializes in acquisition asset migration, including web, platform, content, and subscriptions. Her strong interpersonal skills enable her to build effective working relationships across various teams.
Career Development and Leadership Style
Throughout her career, Maria has demonstrated a commitment to mentorship and leadership. Her mentor leadership style is focused on empowering others and fostering growth within her teams. She is driven to support future generations in their professional development, emphasizing the importance of collaboration and knowledge sharing.