Sarah Macdonald
About Sarah Macdonald
Sarah Macdonald is a Channel Sales Manager at Bigleaf Networks, where she focuses on connecting IT professionals to cost-saving solutions. With a diverse background in sales, marketing, and talent acquisition, she has held various roles in the Greater Grand Rapids area since 2009.
Current Role at Bigleaf Networks
Sarah Macdonald serves as the Channel Sales Manager at Bigleaf Networks, a position she has held since 2021. In this role, she focuses on connecting IT professionals to solutions that save time and reduce costs. She develops new processes and solutions to enhance communication and collaboration with partners. Her responsibilities include providing flexible agreements for IT hardware maintenance and ensuring live customer support with guaranteed 30-minute call-backs from local engineers. Additionally, she is involved in offering cloud migration services and emergency/disaster relief services.
Previous Experience in Sales and Recruitment
Before joining Bigleaf Networks, Sarah Macdonald gained experience in various sales and recruitment roles. She worked as an Account Executive at Robert Half from 2019 to 2020 and as a Sales Development Representative at Service Express from 2020 to 2021. Prior to these positions, she served as a Technical Recruiter at OtterBase from 2014 to 2016 and as a Talent Acquisition Manager (Data Strategy) at Trace3 from 2016 to 2019. Her diverse background in sales and recruitment has contributed to her current expertise in channel sales.
Education and Training
Sarah Macdonald studied at New Century Montessori High School from 2000 to 2004. She then attended Kendall College of Art and Design, where she focused on Commercial Design and completed her studies from 2008 to 2012. This educational background has provided her with a foundation in design principles, which may complement her roles in marketing and sales.
Early Career in Customer Service and Marketing
Sarah Macdonald began her career in customer service at Fifth Third Bank, where she worked as a Customer Service Representative from 2009 to 2010. She later transitioned to marketing as the Director of Marketing at Beckering Construction for a brief period in 2014. Additionally, she served as an Account Executive at Townsquare Media from 2012 to 2013. These early roles helped her develop essential skills in customer interaction and marketing strategies.