Melady Gabertan
About Melady Gabertan
Melady Gabertan is an Application Support Analyst at BillingPlatform, with six years of experience in IT Operations Management and Remote User Support. She has a background in technical support and team leadership, having previously worked at Texas Instruments for eight years in various roles.
Work at BillingPlatform
Melady Gabertan has been employed at BillingPlatform since 2018, serving as an Application Support Analyst. In this role, she focuses on providing support for application-related issues, ensuring smooth operations for users. Her tenure at BillingPlatform spans six years, during which she has contributed to the company's IT operations and user support initiatives.
Education and Expertise
Melady Gabertan holds a Bachelor's degree in Computer Science from Pangasinan State University, where she studied from 2006 to 2010. Her educational background has equipped her with essential skills in IT Operations Management and Remote User Support, which she applies in her current role and previous positions.
Background in IT Support
Before joining BillingPlatform, Melady Gabertan worked at Texas Instruments for a total of eight years. She began as a Technical Support Specialist from 2010 to 2013, where she provided technical assistance and resolved user issues. She then advanced to the role of Team Supervisor from 2013 to 2018, overseeing a team and enhancing support processes.
Skills in Team Leadership
Melady Gabertan possesses strong skills in Team Leadership within the IT sector. Her experience as a Team Supervisor at Texas Instruments allowed her to develop these skills further, enabling her to lead teams effectively and manage support operations.