John Mugica
About John Mugica
John Mugica is a Senior Patient Billing Associate at BillionToOne, where he has worked since 2021. He has a diverse background in client services and sales, with previous roles at Natera and Dell Technologies.
Work at BillionToOne
John Mugica has been employed at BillionToOne since 2021, currently holding the position of Senior Patient Billing Associate. In this role, he has contributed to the billing processes for patients, ensuring accurate and efficient handling of billing inquiries. Prior to this position, he served as a Patient Billing Associate for six months in 2021, where he gained foundational experience in patient billing operations. His career at BillionToOne began with a role as a Client Services Associate from 2020 to 2021, where he supported client interactions and service delivery.
Previous Employment Experience
Before joining BillionToOne, John Mugica worked at Natera as an Inside Sales Specialist from 2017 to 2019. In this role, he focused on sales strategies and customer engagement. He also held the position of Financial Aid Officer at The Art Institutes for one year, where he assisted students with financial aid processes. Additionally, he worked as a Technical Sales Representative at Dell Technologies for five months in 2019 and as a Consultation Agent at Best Buy for six years, from 2009 to 2015, where he provided customer support and product consultations.
Education and Expertise
John Mugica earned a Bachelor of Arts in Economics from Texas State University, completing his studies from 2010 to 2015. This educational background has equipped him with analytical skills and economic knowledge applicable to his roles in billing and sales. His expertise in patient billing and client services is complemented by his experience in sales and financial aid, showcasing a diverse skill set in customer interaction and financial processes.
Career Timeline
John Mugica's career spans several roles in various organizations. He began his professional journey at Best Buy in 2009, where he worked until 2015. After that, he served as a Financial Aid Officer at The Art Institutes for a year. He then transitioned to Natera as an Inside Sales Specialist from 2017 to 2019, followed by a brief stint at Dell Technologies. His tenure at BillionToOne began in 2020, where he has progressively advanced from Client Services Associate to Senior Patient Billing Associate.