Deimantė Galginaitė
About Deimantė Galginaitė
Deimantė Galginaitė serves as the Head of Customer Support at Billo, a position she has held since 2022. She has a diverse background in customer support and project management, with previous roles at Billo and VšĮ 'Tarptautinis maratonas'.
Current Role at Billo
Deimantė Galginaitė serves as the Head of Customer Support at Billo, a position she has held since 2022. In this role, she oversees the customer support team, ensuring that clients receive effective assistance and solutions to their inquiries. Her leadership is focused on enhancing customer satisfaction and streamlining support operations.
Previous Experience at Billo
Before her current position, Deimantė worked at Billo in various capacities. She served as a Customer Success Manager for eight months in 2021, where she was responsible for fostering customer relationships and ensuring successful product usage. Following this role, she transitioned to the Customer Support Operations Manager from 2021 to 2022, managing support processes and team performance.
Professional Background
Deimantė has a diverse professional background that includes significant experience in project management and auditing. She worked as a Project Manager at VšĮ 'Tarptautinis maratonas' from 2016 to 2021, where she managed various projects in Vilnius, Lithuania. Prior to that, she was an Audit Assistant at KPMG Lithuania from 2014 to 2016, gaining valuable insights into financial operations.
Education and Academic Pursuits
Deimantė is pursuing her studies in Economics at ISM University of Management and Economics, a journey she began in 2011. Her academic background supports her professional roles, providing her with a solid foundation in economic principles and management strategies.