Gaby Azarcon
About Gaby Azarcon
Gaby Azarcon is a Customer Support Specialist with a strong background in public relations and community management. She has worked for various companies, including Sunnies Face and The Estée Lauder Companies Inc., and holds a Bachelor's degree in AB Psychology from De La Salle University.
Work at Billo
Gaby Azarcon has been employed at Billo as a Customer Support Specialist since 2021. In this role, she utilizes her proactive approach to problem-solving, which is essential for addressing customer inquiries and enhancing user satisfaction. Her responsibilities include managing customer interactions and ensuring a positive experience for clients.
Previous Experience in Public Relations
Prior to her current position, Gaby Azarcon held various roles in public relations across multiple brands under the Sunnies umbrella. She served as Public Relations Manager at Sunnies Face, Sunnies Studios, Sunnies Specs Optical, and Sunnies Cafe from 2017 to 2020. Her experience in these roles involved managing brand visibility and community engagement.
Education and Expertise
Gaby Azarcon earned a Bachelor's degree in AB Psychology from De La Salle University. She further enhanced her skills by completing the Foundations of Project Management course at Google in 2021 and the Essentials of Digital Marketing course at General Assembly in 2017. These educational experiences contribute to her diverse skill set in project management and digital marketing.
Experience at The Estée Lauder Companies Inc.
Gaby Azarcon worked at The Estée Lauder Companies Inc. in various capacities, including Artist Relations Coordinator and PR & Artist Relations Assistant for MAC Cosmetics from 2015 to 2017. Her roles involved coordinating artist relations and supporting public relations initiatives, which provided her with valuable industry experience.
Skills in Community Management and Brand Conceptualization
Gaby Azarcon possesses strong skills in community management, focusing on building relationships with global clients. She also has extensive experience in brand conceptualization and gifting, which involves creating unique brand experiences. These skills are integral to her work in enhancing brand visibility and fostering partnerships.