Andrew Kwan
About Andrew Kwan
An experienced and resourceful professional providing client and technical support in multiple industries. Proficient in maintaining and building client relationships, analysis of technical issues and the ability to communicate effectively at different levels. Highly analytical with a strong ability to understand highly technical information in order to assess problems or identify potential needs. A strong drive to learn new skills and drive continuous improvement. Skills Included: - Ability build and maintain client relationships from member to management levels. - Analysis of shortfalls and gathering the necessary business requirements - Facilitating uniform communications across various business groups - Testing of system to identify defects and for product improvement. - Experienced at providing training and system optimization