Cassandra Reitz
About Cassandra Reitz
Cassandra Reitz is a Software Testing Engineer at BILT Incorporated, where she contributes to the development of the BILT app, enhancing user experience with 3D interactive instructions. She has a background in quality assurance and technical support, with previous roles at companies such as RamQuest, Inc. and Black Box Intelligence.
Current Role at BILT
Cassandra Reitz currently serves as a Software Testing Engineer at BILT Incorporated, specializing in 3D Intelligent Instructions. She has been with the company since 2021, contributing to the development and enhancement of the BILT app. Her role focuses on implementing innovative testing methodologies that aim to reduce assembly time and errors, thereby improving user experience. Additionally, she plays a key role in empowering brands with analytics on product performance through the BILT app.
Previous Experience in Quality Assurance
Cassandra Reitz has extensive experience in quality assurance, having worked in various roles prior to her current position. She was a Quality Assurance Analyst at Black Box Intelligence from 2018 to 2020 and at Inspirus, LLC from 2016 to 2018. Additionally, she held a similar position at ARGO for a brief period in 2015. Her work in these roles involved ensuring product quality and performance, contributing to her expertise in testing methodologies.
Educational Background
Cassandra Reitz studied at The University of Texas at Arlington, where she earned a Bachelor of Science (B.S.) degree in Information Systems. Her education spanned from 2009 to 2014, providing her with a solid foundation in technology and systems analysis. This academic background supports her current work in software testing and quality assurance.
Contributions to the BILT App
Cassandra Reitz has contributed significantly to the development of the BILT app, which is designed to enhance user experience through 3D interactive instructions. Her efforts have been recognized for increasing product registrations and brand loyalty. Additionally, she is involved in supporting manufacturers' sustainability efforts by minimizing the need for paper instructions through digital solutions.
Early Career and Roles
Before her roles in quality assurance, Cassandra Reitz gained experience in customer service and technical support. She worked as a Call Center Agent at U-Haul International, Inc. from 2013 to 2014 and as a Technical Support Specialist at Alterity, Inc. from 2014 to 2015. Earlier in her career, she also served as a Senior Game Advisor at GameStop from 2009 to 2012, where she developed skills in customer interaction and product knowledge.