Nathan Henderson
About Nathan Henderson
Nathan Henderson serves as the Chairman and CEO of BILT Incorporated, where he has been instrumental in establishing partnerships with nearly 300 brands and enhancing customer experience since 2015. He has a diverse background in enterprise mobility and business growth initiatives, having held various leadership roles at SAP prior to co-founding BILT.
Current Role at BILT
Nathan Henderson serves as the Chairman and CEO of BILT Incorporated since 2015. Under his leadership, BILT has developed 3D interactive Intelligent Instructions® optimized for Apple Vision Pro. He has played a significant role in establishing partnerships with nearly 300 brands, including Siemens, Weber, and the US Air Force. Henderson's focus on enhancing customer experience has led to increased Net Promoter Scores and a reduction in product returns and customer support calls.
Previous Experience at SAP
Before joining BILT, Nathan Henderson held various positions at SAP from 1999 to 2014. His roles included Sr. Director & Principal of Enterprise Mobility, Sr. Director of Business Growth Initiatives, and Global Lead of Partner Quality Programs. He also served as COO of Global Service Partner Management and General Manager of BILT during his tenure at SAP. His experience at SAP Labs included roles as Consulting Project Manager, Applications Consultant, and Director of SRM Solution Management.
Educational Background
Nathan Henderson earned his MBA in International Business from Thunderbird School of Global Management, where he studied from 1998 to 1999. He also holds a Bachelor of Science degree in Manufacturing Engineering Technology from Brigham Young University, where he studied from 1992 to 1997. His educational background has provided a strong foundation for his career in technology and business management.
Early Career and Roles
Henderson began his career at Nu Skin, where he worked as an Inventory Auditor and later as a Forecast Analyst from 1995 to 1998. He also served as a missionary for The Church of Jesus Christ of Latter-day Saints from 1990 to 1992. His early experiences contributed to his development in analytical and management skills, which he later applied in his roles at SAP and BILT.
Contributions to BILT
At BILT, Nathan Henderson has been instrumental in ensuring that the company's instructions adhere to the best security standards and are compatible with both iOS and Android devices. He has contributed to BILT's capability to provide real-time updates to product instructions, ensuring that they remain relevant and effective for users.