Angel Alfonso
About Angel Alfonso
Angel Alfonso is an IT Support Specialist at BioRender in Toronto, Ontario, with over 10 years of experience in customer-facing retail and IT roles. He has held various positions, including IT Support Analyst at CoreLogic Intersect and Mac Genius at Apple, and possesses certifications as an Apple Certified Mac Technician and Apple Certified iPhone Technician.
Work at BioRender
Angel Alfonso has been employed at BioRender as an IT Support Specialist since 2022. In this role, he provides technical support and solutions to enhance the company's IT infrastructure. His responsibilities include troubleshooting issues, maintaining systems, and ensuring user satisfaction. His tenure at BioRender marks a continuation of his extensive experience in IT support.
Previous Experience in IT Support
Prior to joining BioRender, Angel worked at CoreLogic Intersect as an IT Support Analyst from 2019 to 2022. In this position, he was responsible for resolving technical issues and supporting users. Before that, he spent eight years at Apple as a Mac Genius, where he provided customer service and technical support for Apple products. This cumulative experience has equipped him with a robust skill set in IT support.
Educational Background
Angel Alfonso studied Cinematography and Film/Video Production at Full Sail University, earning a Bachelor of Science (B.S.) degree from 2009 to 2011. He also attended Seneca College, where he studied Digital Communication and Media/Multimedia during the same period. This educational background has contributed to his skills in video content creation and media production.
Certifications and Technical Skills
Angel holds several certifications, including Apple Certified Mac Technician (ACMT) and Apple Certified iPhone Technician (ACIT). These certifications validate his technical expertise in Apple products and enhance his capabilities in IT support. He is also proficient in video editing software, particularly Final Cut Pro, and has experience managing social media accounts and advertising platforms.
Leadership and Team Collaboration
Angel possesses strong leadership skills, having overseen team members to achieve company objectives while maintaining quality standards. He is adept at working both independently and collaboratively with cross-functional teams. His excellent communication and relationship-building skills facilitate effective teamwork and contribute to a positive work environment.