Sydney Burniston
About Sydney Burniston
Sydney Burniston is a Customer Success Manager at BioRender in Toronto, Ontario, Canada, where she has worked since 2021. She holds a Bachelor of Engineering in Biomedical/Medical Engineering and a Bachelor of Science in Molecular Biology and Genetics, both from the University of Guelph.
Work at BioRender
Sydney Burniston has been serving as a Customer Success Manager at BioRender since 2021. In this role, she focuses on ensuring customer satisfaction and optimizing the use of BioRender's platform. Based in Toronto, Ontario, Canada, she has contributed to the company's mission of simplifying scientific illustration for researchers and educators.
Previous Experience at AlayaCare
Prior to her current position, Sydney worked at AlayaCare as a Customer Success Manager from 2019 to 2021. During her tenure, she was responsible for managing client relationships and enhancing user experience. Her experience at AlayaCare provided her with valuable insights into customer engagement and support in the technology sector.
Education in Biomedical Engineering
Sydney earned a Bachelor of Engineering (BE) in Biomedical/Medical Engineering from the University of Guelph. She studied from 2014 to 2018, gaining knowledge in engineering principles as they apply to the medical field. This educational background supports her work in customer success within a technology-driven environment.
Education in Molecular Biology and Genetics
In addition to her engineering degree, Sydney studied Molecular Biology and Genetics at the University of Guelph, where she obtained a Bachelor of Science (BS) from 2009 to 2013. This foundation in biological sciences complements her technical expertise and enhances her ability to communicate effectively with clients in the life sciences sector.