Jacob Elisha
About Jacob Elisha
Jacob Elisha serves as the Head of Global Technical Service for Biosense Webster and Johnson & Johnson Vision, a position he has held since 2020. He manages a team of over 140 professionals globally and has extensive experience in technical service and support within the medical technology sector.
Work at BioSense Webster and Johnson & Johnson Vision
Jacob Elisha serves as the Head of Global Technical Service for BioSense Webster and Johnson & Johnson Vision since 2020. In this role, he participates in strategic and business planning cycles, ensuring alignment with company objectives. He has implemented a global process alignment initiative that integrates a worldwide service sales-force and Siebel system records. Jacob manages a team of over 140 professionals across the USA, Europe, Asia, and China, focusing on delivering high-quality technical services.
Previous Roles at BioSense Webster
Jacob Elisha has extensive experience at BioSense Webster, having held several key positions. From 2001 to 2007, he worked as the International Service & Support Manager, where he developed strategies for service delivery. He then served as the Worldwide Technical Service Director from 2008 to 2020, overseeing global technical operations. Additionally, he held the position of Global Senior Director Technical Service from 2018 to 2020, further enhancing his expertise in technical service management.
Education and Expertise
Jacob Elisha earned a Bachelor of Science degree in Electrical Engineering from New Port California University, studying from 1994 to 1998. His academic background supports his specialization in competitive analysis, cardiac electrophysiology, and MRI imaging services. He possesses expertise in new product and business service development, market expansion, and managing key opinion leader programs.
Career Development and Skills
Throughout his career, Jacob Elisha has developed a strong skill set in technical service management and strategic planning. His experience includes managing international teams and implementing service initiatives that enhance operational efficiency. His background in electrical engineering complements his technical service roles, allowing him to effectively address complex challenges in the medical technology field.