Ravit Pustilnik

Ravit Pustilnik

Customer Success Manager @ BioSense

About Ravit Pustilnik

Ravit Pustilnik is a Customer Success Manager at Biosense Webster, where she has worked since 2021. She holds a Bachelor's degree from Ben-Gurion University of the Negev and a Master's degree in Engineering/Industrial Management from Technion - Israel Institute of Technology.

Work at BioSense Webster

Ravit Pustilnik has been employed at BioSense Webster since 2018, initially serving as a Senior Software Engineer. In this role, Pustilnik has developed expertise in various architectures and technologies, including C#, ASP.NET, and Angular. In 2021, Pustilnik transitioned to the position of Customer Success Manager, where responsibilities include managing customer requirements and enhancing the customer experience on the company's web platform. Pustilnik collaborates closely with product, R&D, and operations teams to ensure customer satisfaction and effective service delivery.

Education and Expertise

Ravit Pustilnik holds a Bachelor's degree from Ben-Gurion University of the Negev and a Master's degree in Engineering/Industrial Management from the Technion - Israel Institute of Technology. Pustilnik possesses expertise in win and web applications, as well as SQL databases. This educational background supports a strong foundation in both technical and managerial aspects of software engineering and customer success.

Background

Prior to joining BioSense Webster, Ravit Pustilnik worked at Qualcomm as a Software Engineer from 2015 to 2018. This experience contributed to a solid understanding of software development and engineering principles. Pustilnik's career has been characterized by a commitment to self-learning and strong self-management skills, which have facilitated professional growth and adaptation in various roles.

Achievements

Ravit Pustilnik has a proven track record in managing customer requirements and providing analytical insights through research and report generation. Pustilnik's work has involved collaboration with multiple teams to enhance the overall customer experience, demonstrating an ability to integrate technical skills with customer-focused strategies. This combination of skills has contributed to effective service delivery at BioSense Webster.

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