Teresa Knadle
About Teresa Knadle
Teresa Knadle is a Senior Systems Engineer specializing in escalations and field actions at Biosense Webster, with a background in customer quality supervision at Ethicon, Inc. She has extensive experience in building customer relationships and ensuring compliance with FDA regulations.
Work at Ethicon, Inc.
Teresa Knadle has been serving as a Customer Quality Supervisor at Ethicon, Inc. since 2018. In this role, she has focused on building and maintaining effective customer relationships. Her responsibilities include overseeing customer quality processes and ensuring compliance with industry standards. She has contributed to the company's commitment to quality and customer satisfaction in Cincinnati, Ohio.
Current Role at Biosense Webster
Teresa currently holds the position of Sr. Systems Engineer, Escalations & Field Actions at Biosense Webster, a role she has been in since 2023. In this capacity, she utilizes her expertise in handling escalations and field actions, ensuring compliance with FDA regulations. Her work involves conducting investigative research to resolve discrepancies with returned devices.
Previous Experience
Before her current roles, Teresa worked in various positions that contributed to her professional development. She served as a Documentation Specialist, Escalations & Field Actions at Biosense Webster for six months in 2023. Additionally, she has experience as Transportation Staff for Pulse220, Chauffeur at WeDriveU, and Brand Ambassador for FIAT. Her diverse background includes a role as an Aviation Electrical Technician with the U.S. Coast Guard from 2006 to 2010.
Education and Expertise
Teresa Knadle is pursuing a Master of Business Administration (MBA) at LSU Shreveport, which she began in 2021. She previously earned a Bachelor of Science in Criminal Justice and Corrections from Chaminade University of Honolulu, completing her studies from 2003 to 2006. Her educational background supports her expertise in customer quality and compliance within the medical device industry.
Skills and Competencies
Teresa possesses strong skills in conducting investigative research to resolve discrepancies, particularly with returned devices. She has experience working with cross-functional teams across multiple countries, enhancing performance and collaboration. Her ability to handle escalations and ensure compliance with FDA regulations highlights her proficiency in quality assurance and customer service.