Vivian CAO
About Vivian CAO
Vivian Cao is a Quality Assurance Laboratory Technician at Biosense Webster, where she has worked since 2018. She holds a Bachelor's Degree in Bioengineering from the University of California, Riverside, and has experience in failure analysis testing and product analysis for medical devices.
Work at BioSense
Vivian Cao has been employed at BioSense Webster as a Quality Assurance Laboratory Technician since 2018. In this role, she performs failure analysis testing on various types of catheters and medical tubing, addressing individual customer complaints. She leads the Product Analysis Laboratory, focusing on Class III Medical Devices. Her responsibilities include processing returned products into a validated database in accordance with Standard Operating Procedures. Additionally, she reviews Device History Records and investigates root causes of failures, completing written reports for her findings.
Education and Expertise
Vivian Cao studied at the University of California, Riverside, where she earned a Bachelor’s Degree in Bioengineering from 2011 to 2016. Her educational background provides her with a strong foundation in the principles of bioengineering, which she applies in her current role in quality assurance and failure analysis within the medical device industry.
Background
Before joining BioSense Webster, Vivian worked at Vyaire Medical as a Research and Development Technician for five months in 2017. During her time there, she gained experience in product analysis and quality control processes, which contributed to her expertise in handling medical devices and customer complaints.
Achievements
In her current position, Vivian Cao has developed skills in conducting thorough investigations into product failures and completing detailed reports. She manages devices associated with Medical Device Reporting to the FDA, ensuring compliance and quality standards are met. Her role in leading the Product Analysis Laboratory highlights her capability in overseeing critical quality assurance processes for medical devices.