Erik St. Pierre
About Erik St. Pierre
Erik St. Pierre serves as the IT Operations Lead at BioUrja Group, where he manages cybersecurity operations and oversees technology deployments. He has extensive experience in system administration and has held various roles in the IT field since 2007.
Work at BioUrja Group
Erik St. Pierre has been serving as the IT Operations Lead at BioUrja Group since 2019. In this role, he acts as the primary infrastructure resource for all new technology deployments. His responsibilities include overseeing the architecture, engineering, and rollout of various IT projects. St. Pierre plays a crucial role in managing the SolarWinds monitoring environment and participates in an after-hours on-call rotation to ensure system reliability.
Previous Experience in IT Operations
Prior to his current position, St. Pierre worked at Spark Energy as a System Administrator from 2015 to 2019. He also held the same role at Medical Research Consultants from 2012 to 2015. His experience in these positions involved managing IT systems and supporting cybersecurity operations. Additionally, he worked at the University of New Orleans as an Exchange Administrator from 2010 to 2012, where he focused on email system management.
Cybersecurity Operations Expertise
St. Pierre handles day-to-day cybersecurity operations, utilizing advanced tools such as Mimecast Targeted Threat Protection and Cylance Protect. His expertise in cybersecurity is essential for maintaining the integrity and security of the IT infrastructure at BioUrja Group. He also plays a key role in mergers and acquisitions by integrating messaging and communications platforms, network connectivity, and server migrations.
Educational Background
Erik St. Pierre studied at the University of New Orleans, where he earned a Bachelor of Science (B.S.) in Management from 2007 to 2012. His education provided a foundation for his career in IT operations and management, equipping him with the necessary skills to excel in various technical roles.
Leadership and Management Skills
In his current role, St. Pierre oversees the daily activities and schedules of two Help Desk employees, including ticket delegation and escalation support. His leadership skills are evident in his ability to manage teams effectively and ensure smooth operations within the IT department.