Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Tour Supervisor at The Bird Group in New Delhi, India, where he has worked since 2012. He has previous experience as a Guest Relation Executive at the Metropolitan Police in London and at Country Inn & Suites in the United States.
Work at Bird Group
Gaurav Sharma has been employed as a Tour Supervisor at The Bird Group since 2012. His role involves overseeing tour operations and ensuring a high level of customer satisfaction. The Bird Group is known for its diverse offerings in travel and tourism, and Sharma's experience contributes to the company's commitment to quality service.
Previous Experience in Guest Relations
Before joining The Bird Group, Gaurav Sharma worked as a Guest Relation Executive at the Metropolitan Police in London from 2010 to 2012. In this position, he was responsible for managing guest inquiries and enhancing visitor experiences. Additionally, he held a similar role at Country Inn & Suites By Carlson in Sahibabad for five months in 2010, where he focused on guest services and hospitality.
Educational Background in Hospitality Management
Gaurav Sharma completed his Bachelor of Science in Management and Hospitality from 2006 to 2010. This four-year program provided him with foundational knowledge and skills relevant to the hospitality industry. His education has equipped him with the necessary tools to excel in customer service and operational management.
Early Education in New Delhi
Gaurav Sharma's early education took place in New Delhi. He attended Dev Samaj Modern School from 1993 to 2000, followed by D.A.V Public School from 2000 to 2006. These formative years contributed to his academic development and prepared him for higher education in hospitality.