Fay Kendall
About Fay Kendall
Fay Kendall is a Product Manager based in London, England, who leads cross-functional teams to meet user needs. With a background in psychology and extensive experience in product management, she employs data-driven decision making and Agile methodologies to enhance product outcomes.
Work at Birdie
Fay Kendall has been serving as a Product Manager at Birdie since 2022. In this role, she leads cross-functional teams to address both spoken and unmet user needs. Her focus is on data-driven decision making, which aims to enhance product outcomes. This position allows her to apply her extensive experience in product management and her knowledge of Agile, Scrum, and Lean methodologies.
Previous Experience
Prior to her current role, Fay Kendall worked at Happence as a Product Manager from 2020 to 2022. She also held the position of Associate Product Manager at Charities Aid Foundation for nine months in 2019. Other notable roles include Marketing and Communications Manager at Diabetes UK and Digital Campaign Manager (interim) at Parkinson's UK. She began her career as a People and Development Assistant at Coast Ltd.
Education and Expertise
Fay Kendall earned a BSc in Psychology from The University of Sheffield, where she studied from 2010 to 2013. She further enhanced her leadership skills by completing the Google Squared Online program in 2017. Additionally, she is a Certified Scrum Product Owner® through Scrum Alliance, which complements her expertise in Agile methodologies.
Professional Development
Fay Kendall has engaged in various professional development opportunities to enhance her skills. She completed the Google Squared Online program in 2017, focusing on leadership and digital marketing. Her certification as a Scrum Product Owner® demonstrates her commitment to mastering Agile practices, which she applies in her product management roles.
Methodologies and Approach
Fay Kendall utilizes Agile, Scrum, and Lean methodologies to drive product development. Her approach emphasizes data-driven decision making, which is crucial for enhancing product outcomes. This methodology allows her to effectively lead cross-functional teams and address user needs in her role as a Product Manager.