Loren Meade
About Loren Meade
Loren Meade is a Customer Success Manager with a background in education and customer operations. She has worked at various organizations, including Koru Kids and Warner Bros. Studio Tour London, and holds degrees from the University of Cambridge and The University of Manchester.
Work at Birdie
Loren Meade has been serving as a Customer Success Manager at Birdie since 2023. In this role, Loren focuses on ensuring customer satisfaction and enhancing user experience with Birdie's services. The position involves collaborating with clients to understand their needs and providing effective solutions to improve their engagement with the platform.
Education and Expertise
Loren Meade studied at the University of Cambridge, where she earned a Postgraduate Certificate in Education (PGCE) with a focus on General Primary from 2014 to 2015. Prior to that, she obtained a Bachelor of Arts (B.A.) in Drama from The University of Manchester, studying from 2008 to 2011. Loren's educational background equips her with skills relevant to both education and customer success.
Previous Work Experience
Before joining Birdie, Loren held various positions in customer operations and education. She worked as a Customer Operations Manager at Koru Kids from 2018 to 2022 and as a Customer Success & Sales professional at Lifted for four months in 2022 to 2023. Additionally, Loren has experience in educational roles, including positions as a KS1 Class Teacher and KS2 Teaching Assistant in different primary schools.
Background in Education
Loren Meade has a strong background in education, having worked as an Education Assistant at Warner Bros. Studio Tour London from 2012 to 2014. She also served as a KS1 Class Teacher at Ark and Eynsham Community Primary School, as well as a KS2 Teaching Assistant at Mandeville Primary School. These roles contributed to her understanding of educational practices and student engagement.