Simone Steenhagen
About Simone Steenhagen
Simone Steenhagen is the Onboarding Lead at Birdie, where she has worked since 2022, contributing to the company's focus on preventative care through digital solutions. She has a background in client success roles at Houst and holds a BSc in Psychology from the University of Exeter.
Current Role at Birdie
Simone Steenhagen serves as the Onboarding Lead at Birdie, a position she has held since 2022. In this role, she focuses on enhancing the onboarding experience for new clients, ensuring they effectively utilize Birdie's digital tools and services. Her work aligns with Birdie's mission to reinvent the way we age through preventative care.
Previous Experience at Houst
Simone Steenhagen worked at Houst in various capacities from 2018 to 2020. She began as a Client Success Executive for one year, followed by a brief tenure as a Senior Client Success Executive for two months. Subsequently, she served as the Quality Lead for Client Success for six months. Her roles involved supporting clients and improving service quality.
Educational Background
Simone Steenhagen studied at Torpoint Community College from 2007 to 2014. She then attended the University of Exeter, where she earned a BSc (Hons) in Psychology with Study Abroad from 2014 to 2018. Additionally, she studied International Management at the University of Valencia for one year from 2016 to 2017.
Contributions to Birdie
At Birdie, Simone Steenhagen has been part of a team that achieved B Corp certification, which highlights the company's commitment to social and environmental responsibility. Her contributions support Birdie's focus on preventative care and the use of digital solutions to improve the aging process.
Early Career at Boston Tea Party Cafes
Before her roles in client success and onboarding, Simone Steenhagen worked as a Front of House Staff Member at Boston Tea Party Cafes in Exeter from 2014 to 2016. This position provided her with foundational customer service experience.