Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Senior Manager in Learning & Development at Birlasoft, with over 14 years of experience in leadership training, team management, and customer relationship management.
Work at Birlasoft
Gaurav Sharma currently serves as the Senior Manager for Learning & Development at Birlasoft. He has held this position since 2021. In this role, he focuses on enhancing learning experiences and aligning training initiatives with business objectives. His responsibilities include conducting Training Needs Analysis (TNA) and developing tailored learning solutions for various organizational levels.
Previous Experience in Learning and Development
Prior to his role at Birlasoft, Gaurav Sharma worked at Dale Carnegie Training India as a Training Consultant from 2018 to 2021. He also held positions at Concentrix as Manager of Training & Quality and at Snapdeal as Training Manager. His experience spans over a decade in training and development, where he has implemented various training programs aimed at improving employee performance.
Educational Background
Gaurav Sharma has an MBA in Human Resources Management and Services from Sikkim Manipal University, which he completed between 2012 and 2014. He also studied at Erickson Coaching International, where he achieved a certification in The Art & Science of Coaching in 2022. His educational background supports his expertise in training and development.
Expertise in Training and Development
Gaurav Sharma has over 14 years of experience in various domains, including Leadership Training, Team Management, and Customer Relationship Management. He utilizes a combination of business experience, insightful feedback, and storytelling to enhance learning experiences. His skills in Training Needs Analysis (TNA) enable him to effectively map learning solutions to different organizational levels.
Career Progression
Gaurav Sharma's career began at SBI Card as an Associate in 2007. He has since progressed through various roles, including Process Advisor at Barclays, Customer Care Officer at Convergys, and multiple positions at IBM India Pvt Ltd, culminating in his current senior management role. This trajectory reflects his commitment to professional growth in the field of training and development.