Aakash Nigam
About Aakash Nigam
Aakash Nigam is a Customer Support Specialist at Bitfinex with extensive experience in fintech and blockchain sectors. He has held various roles, including Safety Engineer at Alstom and Research Analyst at TowardsBlockchain, and has a Bachelor's Degree in Electrical Engineering from the National Institute of Technology Srinagar.
Work at Bitfinex
Aakash Nigam has been employed at Bitfinex as a Customer Support Specialist since 2019. In this role, he provides support to clients and addresses their inquiries related to the platform. His experience in customer service is complemented by his background in fintech and blockchain, allowing him to effectively assist users with various issues. He has been involved in multiple operational areas, enhancing his understanding of the platform's functionalities and user needs.
Education and Expertise
Aakash Nigam earned a Bachelor's Degree in Electrical Engineering from the National Institute of Technology Srinagar, where he studied from 2012 to 2016. He also completed his high school education at Kendriya Vidyalaya, achieving his Intermediate (+2) certificate. His educational background supports his expertise in API technology support, where he leads a team. Additionally, he possesses skills in digital marketing, which are relevant to his work in the fintech and blockchain sectors.
Background
Before joining Bitfinex, Aakash Nigam held various positions in different organizations. He worked as a Safety Engineer at Alstom from 2016 to 2018 and served as a Research Analyst at TowardsBlockchain for one month in 2019. His earlier roles include being an Internship Coordinator at the National Institute of Technology Srinagar and a Trade Analyst at O1ex. These experiences have contributed to his comprehensive understanding of operational processes within the fintech industry.
Previous Work Experience
Aakash Nigam has a diverse work history that includes roles in customer support, research, and engineering. He worked at Realbridge Digital as a Content Expert for four months in 2018 and served as a Vocational Trainee at NTPC for one month in 2015. Additionally, he was involved in campus recruitment as a Campus Recruitment Coordinator at NIT Srinagar from 2015 to 2016. These positions have equipped him with a broad skill set applicable to his current role.
Career Development
Aakash Nigam actively seeks challenging and learning opportunities within the fintech industry. His proactive approach to career development is evident in his diverse roles and continuous pursuit of knowledge in areas such as digital marketing and API technology support. This commitment to growth reflects his dedication to enhancing his professional capabilities and contributing effectively to his field.