Cynthia Wang
About Cynthia Wang
Cynthia Wang is a Customer Service Representative Team Lead at Bitfinex, where she has worked since 2017. She also serves as Customer Support Team Lead at Tether.to since 2019 and previously worked as a Retail Specialist at eBay in Taiwan from 2010 to 2013.
Work at Bitfinex
Cynthia Wang has been employed at Bitfinex since 2017, serving as the Customer Service Representative Team Lead. In this role, she oversees the customer service team, ensuring that client inquiries and issues are addressed efficiently. Her leadership contributes to maintaining high standards of customer support within the organization.
Experience at eBay
Prior to her tenure at Bitfinex, Cynthia Wang worked at eBay as a Retail Specialist from 2010 to 2013 in Taiwan. In this position, she focused on enhancing the customer experience and managing retail operations. Her experience at eBay provided her with a strong foundation in customer service and retail management.
Current Role at Tether.to
Since 2019, Cynthia Wang has also held the position of Customer Support Team Lead at Tether.to. In this capacity, she is responsible for leading the customer support team, ensuring that users receive timely and effective assistance. Her dual roles at Bitfinex and Tether.to demonstrate her expertise in customer service within the cryptocurrency sector.
Education at University of Technology Sydney
Cynthia Wang studied at the University of Technology Sydney from 2013 to 2017, where she completed her degree. Her education provided her with the skills and knowledge necessary to excel in her professional roles, particularly in customer service and support.