Elvis Lo
About Elvis Lo
Elvis Lo is a Customer Support Specialist at Bitfinex, where he has worked since 2018. He has extensive experience in quality assurance and project management, having held positions at ORC International, Survey Sampling International, and Cido Research.
Work at Bitfinex
Elvis Lo has been employed at Bitfinex since 2018, serving as a Customer Support Specialist. In this role, he is responsible for assisting customers with inquiries and issues related to the platform. His experience at Bitfinex spans over six years, during which he has contributed to enhancing customer satisfaction and support efficiency.
Previous Experience in Quality Assurance
Prior to his tenure at Bitfinex, Elvis Lo worked at ORC International as a Senior Quality Assurance Executive from 2011 to 2014. In this position, he focused on ensuring the quality and reliability of research data and processes. His role involved implementing quality control measures and overseeing project compliance.
Field Management Experience
Elvis Lo served as a Field Manager at Survey Sampling International from 2014 to 2017. His responsibilities included managing field operations and coordinating data collection efforts. This role required effective communication and organizational skills to ensure that projects were completed on time and met quality standards.
Early Career at Cido Research
Elvis Lo began his career at Cido Research, where he worked as a Project Executive from 2006 to 2010. In this role, he was involved in various research projects, contributing to project planning and execution. His experience at Cido Research laid the foundation for his subsequent roles in quality assurance and field management.