Serena North
About Serena North
Serena North is a Client Services professional at Bitfinex, where she has worked since 2018. She co-founded a cryptocurrency company and holds a Master of Arts in Italian & Classics from The University of Edinburgh.
Work at Bitfinex
Serena North has been working at Bitfinex in the Client Services department since 2018. Her role involves engaging with clients and addressing their needs within the cryptocurrency exchange platform. Based in London, United Kingdom, she has contributed to enhancing client satisfaction and operational efficiency in a rapidly evolving industry.
Education and Expertise
Serena North studied at The University of Edinburgh from 2011 to 2015, where she earned a Master of Arts (MA) with Honours in Italian & Classics. She also attended Cheltenham College, completing her A Levels between 2006 and 2011. Her educational background supports her expertise in client services and technical interactions, particularly with APIs, SQL, and Javascript.
Background
Prior to her current position at Bitfinex, Serena North gained diverse experience in various roles. She worked as a Sales Executive at Thomson & Scott Ltd for four months in 2017 and as a Business Development Executive at City Pantry for six months from 2016 to 2017. Additionally, she served as PR at Cabaret Voltaire for one year from 2013 to 2014, and as Floor Staff at Bar Soba Group for four months in 2015.
Entrepreneurial Experience
Serena North co-founded a company in the cryptocurrency industry, showcasing her entrepreneurial skills. This experience reflects her initiative and understanding of the cryptocurrency market, contributing to her capabilities in client services and market operations.
Technical Proficiency
Serena North possesses strong technical skills, particularly in programming languages such as SQL and Javascript. Her comfort with these languages enhances her ability to interact with APIs and supports her work in market and trading operations, making her a valuable asset in the client services sector.